Privacy Policy

Last updated: April 2025

At Pro Creative (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website: https://www.pro-creative.co.uk.

1. Information We Collect

We may collect and process the following personal data:

Contact Information: such as your name, email address, phone number, and business name when you fill out our contact form.
Website Usage Data: such as IP address, browser type, pages visited, and time spent on our site via cookies and analytics tools (e.g., Google Analytics).
Communication History: when you contact us via email or submit a form, we may keep a record of that communication.

2. How We Use Your Information

We use your information to:

Respond to your enquiries
Provide you with information about our services
Improve our website and services
Carry out marketing communications (if you’ve opted in)

We never sell your personal data.

3. Legal Basis for Processing

We process your data based on:

Consent: where you’ve given us permission (e.g., by submitting a form)
Contract: where processing is necessary to deliver our services
Legitimate Interests: such as improving our website and responding to enquiries

4. Sharing Your Data

We may share your information with:

Trusted service providers (e.g., website hosting, analytics tools)
Legal authorities if required to do so by law

We ensure all third parties follow GDPR-compliant data protection practices.

5. Cookies

Our site uses cookies to enhance your browsing experience and gather anonymous analytics data. You can control cookies through your browser settings.

6. Data Storage and Security

We take appropriate measures to secure your personal information, including encryption, firewalls, and secure servers. We only retain your data for as long as necessary.